Returns and exchanges

Returns

If you want to return any product that you have ordered in our shop online, you can do it without any problem. Send us an email to info@bunchsports.com

Time of return

You have 30 days to return any product.

Return price

In Bunch Sports Society we take charge of the postage and packing costs if the reason of the return is our fault, which means a mistake or bad condition of the product. If the return is for any other reason you should charge with these expenses.

Return procedure

1. Print the order confirmation e-mail and make sure you are in the 30 available days since you have done the order.

2. Send us an email to info@bunchsports.com indicating your name, the order you wish to return and where we have to pick it up.

3. Pack the product again as we sent it

4. If you say it in the message, our logistics services company will go through the direction in which you delivered the product to pick it up.

You can also send us the product by courier or postal mail to C/Genere de Punt, 8. 1st floor. Mataró. 08304. Barcelona, Spain. (Currently we can’t receive private deliveries, only postal services)

Remember that the clothes must be in perfect conditions (not used, not washed, with their tags and without repairs)

Deadline to receive the return of the amount:

When we had approved and verified the return, we will notify you by email with an approximate date of entry of the amount of the return (in which shipping costs will be deducted)

You must take into account that we cannot accept returns notified or submitted outside the deadline, or products that are nor in the same conditions that they were sent.

Changes

You can change any product sold in our shop online. To do so, follow the same procedure of returns. When we have verified and approved the returned product, we will credit you the amount of money. You will have to buy a new product with the size or model that you need.

Remember that the clothes have to be in perfect conditions (not used, not washed, with their tags and without repairs)

For any doubt you can contact with us in info@bunchsports.com